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Practice Administrator

Full-time or part-time · Camberwell, Melbourne · $35/hour + super

A hybrid arrangement of three-days in Camberwell and two-days from home can be accommodated. Required in-person days are Monday, Tuesday, and Thursday.

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About Yarra Clinic

Yarra Clinic is a private psychiatry and psychology practice in Camberwell, Melbourne. Our team of seven psychiatrists, two psychologists, and administration team, provides thoughtful and considered mental health care to adolescents and adults across Melbourne and Australia.

We are a practice that strive to offer the best possible care and experience to our patients, which begins from the moment contact is made with our administration team. The person who joins us will work in a high-performance environment where exceptional operations are at the centre of our practice.

As part of the role, you will be provided with a new Apple MacBook, as well as access to cutting-edge operational platforms and applications—this is a role for someone who appreciates tech, and is willing to be adaptable as we continuously improve our processes.

About the role

We are hiring a full-time or part-time Practice Administrator to join our existing administration team, reporting to our Practice Manager. This is a hands-on role at the heart of the clinic. You will be the first point of contact for patients, the trusted right-hand to our clinicians, and a key part of keeping the practice running well each day.

We see this role as a genuine career step. If you are someone who enjoys healthcare administration and would like to grow toward a senior administrator role over time, we would like to invest in that journey with you.

What you will do each day

• Welcome patients in-person and over the phone, with warmth and professionalism
• Support new patients through our intake flow
• Support existing patients with the coordination of follow-up appointments and other matters
• Process Medicare, third-party funding, and patient billing
• Prepare correspondence and support clinicians with day-to-day admin
• Maintain our systems, records, and processes
• Contribute to small projects that improve how the practice runs

What we are looking for

We are less concerned with where you have worked before, and more interested in how you work. You don't need clinical or mental health experience—we will teach you what you need to know.

Essential

• Strong professionalism and discretion